NovusEdge, Inc. Deploys WebSource CPQ via Salesforce.com’s AppExchange

WebSource CPQ enables NovusEdge to 
Bridge the Gap from Opportunity to Order

SAN FRANCISCO – salesforce.com Dreamforce Conference - Septemberber 17, 2007 --  Webcom, Inc., a leader in simplified quote-to-order enablement for the selling of complex products and services, and salesforce.com (NYSE:CRM), the market and technology leader in on-demand business services, today announced that NovusEdge has deployed WebSource CPQ via the salesforce.com AppExchange. Bridging the gap from opportunity to order, WebSource CPQ allows NovusEdge to configure, price, quote and propose their offerings across multiple sales and distribution channels, anytime, anywhere. WebSource CPQ is designed to help drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity. WebSource CPQ for AppExchange is immediately available for evaluation and deployment at http://www.salesforce.com/appexchange . The announcement was made today at Dreamforce ‘07, salesforce.com’s User and Developer Conference.

WebSource CPQ will not only be used by direct sales, but will also enable NovusEdge channel partners, such as Johnson Controls, to be more effective in meeting the needs of their customers. “We are looking forward to the improvements in cycle time and accuracy of not only configuring and pricing new sales, but also add-ons and maintenance, which WebSource CPQ will deliver for us,” states Anno Scholten, vice president of business development and marketing at NovusEdge. NovusEdge is a leading provider of complete physical security solutions that control access, monitor environments, and manage alerts to protect high value assets. Its EdgeProtect product is the first fully integrated solution that delivers IP-enabled, automated controls via rules-based functions, in real time, at the point of need. “A configuration, quotation and proposal generation solution was required that integrated to Salesforce and enabled not only direct, but indirect channels,” added Scholten.  “With a modest amount of education, we were able to undertake the entire implementation by ourselves, further evidence of the ease of use our field force expects to leverage.”

"Customers, such as NovusEdge, can really leverage their investment in Salesforce by utilizing our comprehensive integration and extending opportunity management into quote and proposal management with WebSource CPQ,” said Chris Lesar, Webcom executive vice president. “It is the right tool for the right purpose: ease of configuration and pricing for the sales teams and completeness of forecasting and reporting for management,” added Lesar.

“WebSource CPQ for AppExchange is an example of the types of business critical on-demand applications that is now available to all our customers with just a few clicks,” said George Hu, Chief Marketing Officer, salesforce.com.  “We are pleased that our customers have the ability to extend their Salesforce implementations and improve mission critical business operations with excellent partner solutions, such as Webcom,” added Holleran.

WebSource CPQ addresses the complexities raised by multiple product and service choices, sales hierarchy, discounting rules, pricing rules and multiple channels, whether a business is selling complicated equipment, software or services.  Companies can automate quoting, revisions, the approval process, as well as leverage guided-selling and self-service applications. With WebSource CPQ, companies can:

• Move effortlessly from opportunity to order.  
• Simplify the sales process and configure, price, quote and propose a product/service offerings across all channels, anytime, anywhere. 
• Generate any document on demand without any duplication of effort or data.
• Drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity.

WebSource CPQ for AppExchange is one of more than 375 applications now available on the salesforce.com AppExchange, the worlds first on-demand directory and sharing service, found at http://www.salesforce.com/appexchange.  

About Webcom, Inc.
Webcom, Inc. provides software solutions that simplify the quote-to-order process for the selling of complex products and services. Requiring only a browser, WebSource CPQ allows customers to configure, price, quote and propose their offerings across multiple sales and distribution channels, anytime, anywhere. WebSource CPQ not only handles the traditional bill of material, routing and diagram generation tasks frequently associated with product configurators, but also addresses the guided selling, proposal generation and multi-level channel management tasks associated with sales configurators. The solution helps drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity. Companies utilizing Webcom’s products and services include Rockwell Automation, Danfoss, Corning Cable Systems, Network Appliance, Grayhill and GE Industrial Systems. Founded in 1997, Webcom is a privately held corporation headquartered in Milwaukee, Wisconsin with offices in the USA and Europe. For more information, visit Webcom at http://www.webcominc.com  or call 414-273-4442 (toll free 877-508-6323)

About NovusEdge Systems
NovusEdge is a leader in IP-enabled physical access control and asset protection whose solutions enable organizations to be constantly aware of, and in control of what is happening at the edge of their networks.  NovusEdge improves the safety and efficiency of property, assets and people through modular, scalable, intelligent IP-enabled solutions.  NovusEdge solutions include Access Control, Digital Video Surveillance and Control, Environmental Monitoring, and Alarm and Event Management all integrated into Building Automation Systems.  NovusEdge, Inc was founded in 1999 as Novus Security Systems and changed its name in 2004 to reflect the natural extension of its strategy to embrace network-edge solutions.  The company is headquartered in Austin, Texas and maintains offices in California, Texas and Virginia.  For more information on NovusEdge, visit the company’s web site at www.NovusEdge.com

About salesforce.com
Salesforce.com is the market and technology leader in on-demand business services. The company’s Salesforce suite of on-demand applications enables customers to manage and share all of their sales, support, marketing and partner information on-demand. Apex, salesforce.com’s on-demand platform and programming language, enables customers, developers and partners to build powerful new on-demand applications, and for the first time, to write and run their own code hosted with the security, reliability, upgradeability and ease-of-use of salesforce.com’s industry-leading multi-tenant service. Customers can also take advantage of Successforce, salesforce.com’s world-class training, support, consulting and best practices offerings.

 As of July 31, 2006, salesforce.com manages customer information for approximately 24,800 customers and approximately 501,000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Avis/Budget Rent A Car (Cendant Rental Car Group), Dow Jones Newswires, Nokia, Polycom and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com , or call 1-800-NO-SOFTWARE.

Salesforce.com is a registered trademark of, and Apex, AppExchange and Successforce are trademarks of, salesforce.com, Inc., San Francisco, California. Other names used may be trademarks of their respective owners. 

Media Contact:
Chris Lesar
Webcom, Inc.
+1-414-298-9229
clesar@webcominc.com

Gordon Evans
Salesforce.com
415-536-7608
gevans@salesforce.com