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WebSource Configurator White Paper (.pdf)

OverviewBenefitsFeatures

WebSource Product / Sales Configurator

There is a great deal of sales consultant power idling inside every web browser. As your products and services grow ever more customized and complex, let WebSource Product Configurator automate, simplify, and accelerate your company's sales process.

WebSource Sales Configurator is a thin-client web application available to anyone (ex. customers, sales people, or channel partners) with a web browser.  The configurator walks the user through the process of specifying a product by description.  Based on the user's selections, the WebSource Configurator engine spins out, in real time, all pertinent specifications, prices, and fulfillment lead times.

As a user responds to on-line questions about a product, WebSource Product / Sales Configurator, much like a good sales consultant, is already adapting and preparing the next set of questions to specify the product.  At the end of the process, the product can be placed in a shopping cart for easy purchase.

Boat ImageFor example, during a typical product selection process to purchase a speed boat, WebSource Product Configurator poses a series of questions about boat size, seating arrangement, color, upholstery, engine size, and optional accessories.  Answers to the questions are matched against product availability.  Certain boat sizes, for example, might limit engine size and seating arrangements.  Boat color and upholstery are also often coordinated.  WebSource Sales Configurator permits only a properly configured boat order to move forward in real time as the specification process is underway.  There are no surprises for the specifier when, at the end of a WebSource Configurator session, a correctly customized boat is ready for purchase. WebSource Product / Sales Configurator helps manufacturers achieve greater sales success by using multiple sales channels including e-commerce, and overcoming the obstacles of increasing product complexity and longer sales cycles.

Sales Consultant Image Many products are inherently complex, not only to install and use, but also to specify and purchase.  WebSource Product Configurator helps users evaluate and choose from a broad range of base models, options, and accessories to identify the best solutions to meet their needs. The frequent introduction of new technologies, products, and features makes the sales process more difficult - resulting in longer and highly challenging sales cycles.  Customers often require more time to research and evaluate their options before purchasing.  In addition, sales representatives must work harder to understand a customer's needs - often times consulting with product experts - prior to identifying and recommending the best solution.  WebSource Sales Configurator provides instant access to product and pricing information 24/7, enabling customers to evaluate alternatives more quickly.  Customized quotes and proposals can be prepared easily and efficiently.

Successful selling strategies today generally require the use of multiple sales channels.  WebSource Configurator presents information in the exact same way to all sales sales channels - ensuring customers are given precise information for decision making in a consistent manner.


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